Parks For All

The Minneapolis Park and Recreation Board (MPRB) is committed to accessibility for individuals with disabilities. This commitment is deeply embedded in our mission, vision, and values.   We believe in the power of collaboration to collectively shape a future to provide places and recreation opportunities for everyone to gather, celebrate, contemplate, and engage in activities that promote health, well-being, community, and the environment.

In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) and other federal and state laws, the MPRB does not discriminate based on disability in its a program, service, or activity.

Employment

People with disabilities are encouraged to apply for seasonal employment, full-time and volunteer opportunities. The MPRB does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations under the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication

The MPRB will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities.  Examples of effective communication may include, but not limited to, sign language interpreters, documents in Braille or large print format, and other ways of making information and communications accessible to individuals with disabilities.

Requests for Modifications or Disability Related Accommodations

The MPRB will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to participate in all programs, services, and activities.

Any qualified individual with a disability who requires an accommodation for effective communication, or a reasonable modification of policies or procedures to participate in a program, service, or activity of the MPRB can make a request.

How to make a request:

  1. When completing the online registration form for a program or activity, you can request to have an MPRB staff member reach out to you to discuss your accommodation needs.
  2. Email the Therapeutic Recreation and Inclusion Coordinator at inclusion@minneapolisparks.org.
  3. Contact the event organizer or reach out to the MPRB ADA Administrator.

The ADA does not require the MPRB to take any action that would fundamentally alter the nature of its program, service, or activity, or impose an undue financial or administrative burden.

Please reach out to the ADA Administrator for questions or concerns around ADA compliance.

ADA Action Plan

The 2018-2020 ADA Action Plan is a working document that will guide MPRB ADA Transition planning priorities along with policy and procedure revisions. A matrix of action-oriented tasks, lead assignments and timelines is embedded throughout the document. While this is a short-term plan, this component establishes timelines and accountability for each recommended task and establishes a framework for ADA compliance for the next 25 years.

Accessibility Concerns or Grievances

If you feel that you, or someone under your care, have been unable to access an MPRB facility, program, or service because of a lack of accessibility; or have been discriminated against because of a disability; please complete the ADA Grievance Form or contact the ADA Administrator to request the form in an alternative format.

Jill Moe, ADA Administrator
Minneapolis Park and Recreation Board
2117 West River Road,
Minneapolis, Minnesota 55411
651-421-1839
Email: adaadministrator@minneapolisparks.org

The grievance should be submitted within 60 calendar days of the incident and include:

  • First and last name;
  • Address, City, State, Zip Code
  • Email address;
  • Phone Number
  • Date of incident; The location where the incident occurred; What occurred, who was there, etc.

The ADA Administrator will contact the complainant within 10 business days after receipt of the grievance.

MPRB Response to Grievance

Initial Meeting

Within 10 business days after the complaint is received, the ADA Administrator or their designee will set up a meeting to discuss the complaint and the possible resolutions.

Resolution

Within 10 business days of the meeting, the ADA Administrator, or their designee, will respond in writing or in a format accessible to the complainant. The response will explain the position of the MPRB and offer options for resolution of the grievance. It will also include steps on how to appeal the decision.

MPRB Grievance Appeal Process

If the complainant is not satisfied with the resolution, they may appeal the decision to the Deputy Superintendent.  The appeal may be submitted via email or mail within 10 business days after receipt of the resolution.

MPRB Deputy Superintendent

Minneapolis Park and Recreation Board

2117 West River Road,

Minneapolis, Minnesota 55411

jringold@minneapolisparks.org

Initial Meeting

Within 10 business days after receipt of the appeal, the Deputy Superintendent or their designee will meet with the complainant to discuss the grievance and possible resolutions.

Final Resolution

Within 10 business days after the meeting, the Deputy Superintendent or their designee will respond in writing, or in a format accessible to the complainant with a final resolution of the grievance.

All grievances received by the ADA Administrator as well as responses and appeals, will be retained by the Minneapolis Park and Recreation Board for three years.